My frozen products were defrosted on arrival. What should I do?
We sincerely apologise for the issue with the frozen item.
Please check its condition and contact WASO Customer Support with a photo.
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Will my order still be delivered if I’m not at home?
Yes, WASO offers a "Door step delivery" option. Central London / Greater London: Our driver will leave your package in the specified location and send a notification with a photo once the delivery is complete. Outside London, UK-wide: DHL and DPD can ...